We understand everybody hates 'SHIPPING FEE'. While we are still unable to provide totally free shipping (one day we will), we strive to simplify and slash the shipping fee to as much as we can.
With PawpyKisses, feel free to opt for registered mail (FLAT SGD3.9,-) or unregistered mail (FLAT SGD1.9,-) for apparels and other small items whereas for bulky items (e.g. Pet Beds or Pet Cages) there would be a charges of Courier Service from SGD5 to SGD11, It would be automatically shown which option is available prior to your check out, yapp..everything is transparent.
Most of Customers received their products within 1 to 3 working days time frame (within Singapore). Overseas Customers will be provided with a Tracking number .
RETURN & EXCHANGES
We are pretty flexible with return policy as we really want you to shop confidently at our online store. If for any reason you do not like our awesome products. Simply return the products in it's original condition, we understand that asking for original packaging will be to much, within 7 days and we will refund every single cent (except for the delivery fee) or exchange the product to you with no question asked.
If you wish to return or exchange the products, feel free to contact us and we promised to make it as hassle free as possible.