- Guaranteed Analysis
- Feeding Guide
- Delivery / Self-Collection
- Repacking Policy
- Exchange, Return & Refund Policy
Wild Nutrition Wet Diet is our philosophy of a complete and balanced limited ingredient meal that comprises more than 85% animal protein & green tripe. This is akin to the Whole Prey Diet that ancient dogs and cats thrived on biologically.
NUTRIPE is formulated using high quality meats and nutrient-rich organs, striving to closely mirror the whole prey diets of ancestral canines and felines. Each meal provides them with naturally nourishing nutrition so as to maintain overall health, vitality and wellness.
Quadroplex Plus. A proprietary blend of Salmon Oil, Green Lipped Mussel, Dried Kelp and Cranberries for a multifaceted approach to pet health care. This blend promotes healthy immune system, skin & coat, joints and balanced glandular function. In addition, it possesses anti-inflammatory properties and acts as an antioxidant against free radicals which cause cancer. Furthermore, it helps to prevent urinary tract infection and plaque build-up.
Salmon, Water Sufficient for Processing, Lamb Liver, Green Venison Tripe, Lamb Lung, Lamb Kidney, Sunflower Oil, Ovine Plasma, Dried Yeast, Green Lipped Mussel, Cassia Gum, Dried Kelp, Agar Agar, Cranberries, Guar Gum, Potassium Chloride, Calcium Carbonate, Tetrasodium Pyrophosphate, Choline Chloride, Iron Proteinate, Zinc Amino Acid Complex, Niacin (Vitamin B3), alpha-Tocopherol Acetate (Vitamin E), Selenium Yeast, Copper Amino Acid Complex, Thiamine Mononitrate (Vitamin B1), Manganese Proteinate, Yucca Schidigera Extract, Calcium Pantothenate (Vitamin B5), Riboflavin (Vitamin B2), Pyridoxine Hydrochloride (Vitamin B6), Vitamin A Acetate, Biotin (Vitamin B7), Vitamin B12 Supplement, Calcium Iodate, Folic Acid (Vitamin B9), Cholecalciferol (Vitamin D3)
Crude Protein (min): 8.60%
Crude Fat (min): 13.40%
Crude Fiber (max): 0.60%
Moisture (max): 78.00%
Ash (max): 1.20%
Refer to instructions on packaging.
Our delivery takes 1-3 working days, and our delivery team will contact you via your provided phone contact number for delivery arrangement when your order has been processed.
Please take note that we're closed on every Wednesday, hence there is no delivery on Wednesday.
There will be a $6 charge for re-delivery if delivery arrangement has been made and nobody is available to receive the goods.
For self-collection, our team will notify you via your provided phone contact number when your order is ready for self-collection.
Dear valued customer,
Without prejudice, Pawpy Kisses does not recommend the repacking of pet food in view of Singapore’s Feeding Stuffs Act which prohibits the repacking of commercially-imported pet food due to:
- Loss of wholesomeness and freshness
- Risk of contamination.
However, per the Agri-Food and Veterinary Authority (AVA) advisory notice dated 20 January 2012, repacking done for individual customers is allowed if its guidelines are followed.
In compliance with the aforesaid legislation and advisory notice, We have instituted its Repacking Policy as follows:
- Any warranty or guarantee on the quality or function of the pet food will be null and void for the repacked pet food.
- All repacked pet food is non-exchangeable and non-refundable.
- We will not be held responsible for any damage, refund, claim or liability whatsoever, including but not limited to illness or death arising out of or in connection with the repacked pet food.
- Please refer to the original packaging for the expiry date.
- Repacked date is only for your reference and can be found printed on each individual pack.
Please be informed that for any machine-repacked pet food:
- Each pack is estimated to be of similar size/weight, except for the final pack which may not be the same due to the residual content.
- Packs will be restored in original packaging as far as possible. In the event that space is constrained, repacked pet food will be stored in a separate packaging.
- While cross-contamination is minimized as much as possible, this product is repacked in our facility where other brands of pet food are also handled.
If you would still like to opt for repacking, we charge $2 per bag repacked.
Thank you for shopping at Pawpy Kisses Pet Supplies & Services Pte Ltd.
Pet parents are strongly advised to check the item(s) purchased at the time of delivery to avoid any possible dispute. All item(s) leaving for dispatch have been checked for quality and quantity accuracy.
The Return, Exchange and Refund Policy described below only apply to online purchases made through www.pawpykisses.com.
Exchange & Return Policy
- We will ONLY exchange item(s) due to past its Expiry Date / Damaged Condition Upon Delivery, Delivered of Wrong Item and/or Manufacturer's Defect Item.
- All exchanges must be returned within 7 days of purchase in its original packaging and condition (unused and unsoiled).
- We will require the original tax invoice as proof of purchase from www.pawpykisses.com.
- Please note that the item(s) cannot be exchanged without the original tax invoice and we reserve the right not to accept the item(s).
- The item(s) will be inspected upon received.
- Frozen / Chilled products are not exchangeable / returnable due to food safety reasons.
- All returned item(s) must be in good condition and all original packaging (including original tax invoice) must be in place for full refund to be issued.
- Please return your purchase to the following address: 238 Balestier Road #01-03 Singapore 329701.
- No refund will be issued for perishable products - food, treats, etc.
- No refund will be issued if the product shows signs of use.
- Refund is only case by case basis.
- Our guarantee does not cover accidental damage or wear of product caused by customer.
- If the item(s) is returned and/or exchanged, customer(s) is responsible for: return shipping amount – SGD$10 delivery charge/trip.
- All sale items (with vouchers, promo codes, promotion, and clearance) cannot be exchanged or returned.
- We are always here to help. If you have questions, please email to email@example.com or call our customer us at +65 9060 6501 (During Office Hours).
This return, exchange and refund policy was last updated on 17th October 2020.