- Feeding Instruction
- PetCubes Promotion
- I Feed Fresh! Up to $5 OFF Discount Code.
- Delivery / Self-Collection
- Repacking Policy
- Exchange, Return & Refund Policy
Pet Cubes Raw Frozen Dog Food is a well-known fresh dog food in Singapore by many pet parents and they are nutritionally complete and balanced which is suitable for all dogs age and breed.
Formulated by canine nutritionists, Pet Cubes Raw Frozen Dog Food is made up of 70% of grass-fed beef meat, heart and liver, a single protein source diet that is great for dogs with allergies and easily digestible.
It also contains 25% of organic vegetables or seasonal vegetables that provides your dog with fibre that helps to promote better digestive health and keep the stools firm.
For the remaining 5% of Pet Cubes Raw Frozen Dog Food, it contains 5% of supplements & fruits that provides the essential vitamins & minerals which helps to fortify your dogs body immune system.
The benefits of feeding Pet Cubes frozen dog food helps to achieve vibrant skin & coat, smaller stools & less odour, lean strong muscles, improved digestion, increased energy and improved mental alertness.
Pet Cubes raw frozen dog food is 100% unprocessed by heat, retaining 100% of vitamins & minerals prepared under strict HACCP controls, preventing the growth of bacterial and contamination. Pet Cubes uses blast freezing technology to stop bacteria growth, keeping their raw food safe for direct raw consumption.
Fresh human grade meat ingredients that are sourced from Australia, New Zealand, Netherlands, and Norway, together with organic vegetables as well as other seasonal vegetables and fruits that are imported from Australia were used to prepare Pet Cubes frozen dog food.
Pet Cubes frozen dog food does NOT contain preservatives, fillers, additives, GMO ingredients, by-products and grains.
Chicken Breast, Chicken Neck, Chicken Heart, Chicken Gizzard, Chicken Liver, Pumpkin, Sweet Potatoes, Carrots, Broccoli, Spinach, Sea Kelp, Spirulina, Alaskan Salmon Oil, Extra Virgin Coconut Oil, Blueberries, Cranberry Powder, Free Range Eggshells.
Pork Lean Shoulder, Pork Kidney, Pork Liver, Pumpkin, Sweet Potatoes, Carrots, Lentils, Sea Kelp, Spirulina, Grounded Free Range Eggshells, Alaskan Salmon Oil, Extra Virgin Coconut Oil, Blueberries, Cranberry Powder.
Lamb Shoulder, Lamb Heart, Lamb Tripe, Lamb Pluck, Pumpkin, Carrots, Spinach, Broccoli, Organic Kale, Sweet Potatoes, Grounded Free Range Eggshells, Sea Kelp, Spirulina, Blueberries, Cranberry Powder, Alaskan Salmon Oil, Extra Virgin Coconut Oil.
Beef Knuckle, Beef Heart, Beef Lungs, Beef Spleen, Beef Liver, Pumpkin, Sweet Potatoes, Carrots, Broccoli, Spinach, Sea Kelp, Spirulina, Grounded Free Range Eggshells, Alaskan Salmon Oil, Extra Virgin Coconut Oil, Blueberries, Cranberry Powder.
Duck Breast, Duck Neck, Duck Heart, Duck Liver, Pumpkin, Carrots, Organic Quinoa, Lentils, Broccoli, Spinach, Sea Kelp, Spirulina, Alaskan Salmon Oil, Blueberries, Cranberry Powder, Grounded Free Range Eggshells.
Kangaroo Meat, Pumpkin, Carrots, Bok Choy, Cabbage, Organic Kale, Broccoli, Lentils, Sea Kelp, Grounded Free Range Eggshells, Alaskan Salmon Oil, Blueberries, Cranberry Powder.
Venison Meat, Pumpkin, Lentils, Cauliflower, Spinach, Organic Kale, Broccoli, Grounded Free Range Eggshells, Alaskan Salmon Oil, Extra Virgin Coconut Oil, Blueberries, Cranberry Powder.
Pet Cubes Frozen Dog Food is a complete & balanced meal that you can feed it as the main diet.
It is recommended to defrost Pet Cubes a day before of the feeding amount for next day.
- Transfer ONLY next day feeding amount of Pet Cubes from freezer to chiller and thaw overnight.
- For a more accurate feeding portion, please visit Pet Cubes official feeding calculator here.
If your dog is new to Pet Cubes frozen dog food, it is highly recommend to do a proper food transition. Below is the general guideline for food transition of Pet Cubes.
- Day 1 & 2, 75% of old food and 25% of Pet Cubes.
- Day 3 & 4, 50% of old food and 50% of Pet Cubes.
- Day 5 & 6, 25% of old food and 75% of Pet Cubes.
- Day 7 & 8, 100% of Pet Cubes.
Get a free Bone Broth by Bone Broth Dr for every 4 cases of PetCubes dog food.
Random flavour will be given.
*Not available for PetCubes cat food.
Start of your dog or cat fresh food feeding journey with Pawpy Kisses today!
FRESH Privileges of up to $5 OFF discount coupons for selected Fresh or Raw pet food.
Discount code is subjected to terms & conditions.
Our delivery takes 1-5 business days, and our delivery team will contact you via your provided phone contact number for delivery arrangement when your order has been processed.
Please take note that we're closed on every Wednesday, hence there is no delivery on Wednesday.
- Every order will only be processed on Monday - Friday.
- Wednesday order will only be processed on Thursday.
- Weekend order will only be processed on Monday.
There will be a $6 charges for re-delivery.
- Last minute changes of delivery address.
- Wrong delivery address.
- Nobody to receive the order when delivery time slot is confirmed.
For self-collection, our team will notify you via your provided phone contact number when your order is ready for self-collection.
Dear valued customer,
Without prejudice, Pawpy Kisses does not recommend the repacking of pet food in view of Singapore’s Feeding Stuffs Act which prohibits the repacking of commercially-imported pet food due to:
- Loss of wholesomeness and freshness
- Risk of contamination.
However, per the Agri-Food and Veterinary Authority (AVA) advisory notice dated 20 January 2012, repacking done for individual customers is allowed if its guidelines are followed.
In compliance with the aforesaid legislation and advisory notice, We have instituted its Repacking Policy as follows:
- Any warranty or guarantee on the quality or function of the pet food will be null and void for the repacked pet food.
- All repacked pet food is non-exchangeable and non-refundable.
- We will not be held responsible for any damage, refund, claim or liability whatsoever, including but not limited to illness or death arising out of or in connection with the repacked pet food.
- Please refer to the original packaging for the expiry date.
- Repacked date is only for your reference and can be found printed on each individual pack.
Please be informed that for any machine-repacked pet food:
- Each pack is estimated to be of similar size/weight, except for the final pack which may not be the same due to the residual content.
- Packs will be restored in original packaging as far as possible. In the event that space is constrained, repacked pet food will be stored in a separate packaging.
- While cross-contamination is minimized as much as possible, this product is repacked in our facility where other brands of pet food are also handled.
If you would still like to opt for repacking, we charge $2 per bag repacked.
Thank you for shopping at Pawpy Kisses Pet Supplies & Services Pte Ltd.
Pet parents are strongly advised to check the item(s) purchased at the time of delivery to avoid any possible dispute. All item(s) leaving for dispatch have been checked for quality and quantity accuracy.
The Return, Exchange and Refund Policy described below only apply to online purchases made through www.pawpykisses.com.
Exchange & Return Policy
- We will ONLY exchange item(s) due to past its Expiry Date / Damaged Condition Upon Delivery, Delivered of Wrong Item and/or Manufacturer's Defect Item.
- All exchanges must be returned within 7 days of purchase in its original packaging and condition (unused and unsoiled).
- We will require the original order invoice as proof of purchase from www.pawpykisses.com.
- Please note that the item(s) cannot be exchanged without the original tax invoice and we reserve the right not to accept the item(s).
- The item(s) will be inspected upon received.
- Frozen / Chilled products are not exchangeable / returnable due to food safety reasons.
- All returned item(s) must be in good condition and all original packaging (including original tax invoice) must be in place for full refund to be issued.
- We do not provide delivery service for any exchange or return item(s).
- For exchange or return of your purchase to the following address: 238 Balestier Road #01-02 Singapore 329701.
- No refund will be issued for perishable products - food, treats, etc.
- No refund will be issued if the product shows signs of use.
- Refund is only case by case basis.
- Our guarantee does not cover accidental damage or wear of product caused by customer.
- If the item(s) is returned and/or exchanged, customer(s) is responsible for: return shipping amount – SGD$10 delivery charge/trip.
- All sale items (with vouchers, promo codes, promotion, and clearance) cannot be exchanged or returned.
- We are always here to help. If you have questions, please email to email@example.com or WhatsApp us at +65 8798 4392 (During Office Hours).
This return, exchange and refund policy were last updated on 15th March 2021.