Delivery
Our delivery takes 1-5 business days, and our delivery team will contact you via your provided phone contact number for delivery arrangement when your order has been processed.
This applies to Fresh Frozen Dog Food and Frozen Cat Food. Due to the nature of fresh frozen food, we wish to emphasise on delivering it fresh to our dear customers.
Please take note that we're closed on every Wednesday, hence there is no delivery on Wednesday.
- Every order will only be processed on Monday - Friday.
- Wednesday order will only be processed on Thursday.
- Weekend order will only be processed on Monday.
There will be a $6 charges for re-delivery.
- Last minute changes of delivery address.
- Wrong delivery address.
- Nobody to receive the order when delivery time slot is confirmed.
Self-Collection
For self-collection, our team will notify you via your provided phone contact number when your order is ready for self-collection.