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Soul Mate [15% OFF] Soulmate Roast & Slow Series Dog Food 1.8kg/8kg - Baked & Air Dried (3 Flavours) Dog Food & Treats

[15% OFF] Soulmate Roast & Slow Series Baked & Air Dried Dog Food 1.8kg/8kg - Baked & Air Dried (3 Flavours)

$46.66 $190.64

- Oven Roasted
 - Air Dried Inclusions
 - Grain Free
 - Rich in Superfoods
 - No HGPs. No GMOs. No artificial preservatives
 - For superior food safety and quality. SoulMate own its factory
 - Packed with essential nutrients for an active lifestyle
 - 100% sustainably sourced meat, fish and produce from NZ"

  • SoulMate Roast & Slow High Country Red Meat Baked and Air Dried Dog Food 1.8kg/8kg

Beef, Fava Beans, Pea, Lamb Meal, Beef Liver, Lamb Liver, Lamb, Flaxseed, Natural Flavor, Blood Meal, Fish Oil, Kiwifruit, Carrot, Sweet Potato, Beef Lung, Blueberry, Pumpkin, Choline Chloride, Salt, Green Lipped Mussel, Dried Kelp, Manuka Honey, Calcium Carbonate, Taurine, Mixed Tocopherols, Vegetable Glycerine, Potassium Chloride, Iron, Vitamin E, Zinc, Vitamin B3, Chicory Inulin, Brewers Yeast, Copper, Vitamin B1, Dipotassium Phosphate, Vitamin A, Selenium, Vitamin B2, Vitamin B5, Manganese, Vitamin D3, Vitamin B6, Biotin, Mineral Oil (White Oil), Vitamin B12, Iodine, Folic Acid, Vitamin K, Calcium Iodate.

"Protein (min) min 28% , Fat (min) min 15% ,Fibre (max) max 5%, Moisture (max) max 10%, Metabolizable Energy 3600 kcal/kg"

You are what you eat. That’s why this delectable banquet of red meat comes from animals that roam free, lay in the sun, and always eat grass. Oven roasted to canine perfection with air dried inclusions, this beef and lamb feast is probably tastier than your own. Don’t even think about it human…

  • SoulMate Roast & Slow North Island Chicken Baked and Air Dried Dog Food 1.8kg/8kg

Chicken, Chicken Meal, Fava Beans, Pea, Chicken Liver, Flaxseed, Natural Flavor, Fish Oil, Kiwifruit, Carrot, Sweet Potato, Blueberry, Pumpkin, Choline Chloride, Salt, Green Lipped Mussel, Dried Kelp, Manuka Honey, Taurine, Calcium Carbonate, Mixed Tocopherols, Potassium Chloride, Vegetable Glycerine, Dicalcium Phosphate, Iron, Vitamin E, Dipotassium Phosphate, Zinc, Vitamin B3, Copper, Vitamin B1, Vitamin A, Selenium, Vitamin B2, Vitamin B5, Manganese, Vitamin D, Vitamin B6, Biotin, Vitamin B12, Iodine, Folic Acid, Vitamin K.

"Protein (min) min 39%, Fat (min) min 13%, Fibre (max) max 5%, Moisture (max) max 10%, Metabolizable Energy 3500 kcal/kg"

Bringing the taste of New Zealand’s North Island straight to your SoulMate, this flavour is packed with free range chicken and a sprinkle of kiwi charm. Oven roasted to canine perfection with air dried inclusions, this distinct free range chicken flavour is a culinary adventure that will have your furry mate begging for more!

  • SoulMate Roast & Slow South Pacific Seafood Baked and Air Dried Dog Food 1.8kg/8kg

Salmon, Hoki, Fava Beans, Pea, Fish Meal, Salmon Meal, Flaxseed, Natural Flavor, Fish Oil, Kiwifruit, Carrot, Sweet Potato, Beef, Beef Kidney, Beef Liver, Beef Lung, Lamb, Blueberry, Pumpkin, Choline Chloride, Salt, Green Lipped Mussel, Dried Kelp, Manuka Honey, Taurine, Mixed Tocopherols, Calcium Carbonate, Potassium Chloride, Vegetable Glycerine, Dicalcium Phosphate, Iron, Vitamin E, Dipotassium Phosphate, Zinc, Vitamin B3, Copper, Vitamin B1, Vitamin A, Selenium, Vitamin B2, Vitamin B5, Manganese, Vitamin D, Vitamin B6, Biotin, Vitamin B12, Iodine, Folic Acid, Vitamin K.

"Protein (min) min 35%, Fat (min) min 12%, Fibre (max) max 5%, Moisture (max) max 10%, Metabolizable Energy 3500 kcal/kg"

Introducing the canine cuisine that will have your SoulMate swimming for joy! Oven roasted to canine perfection with air dried inclusions, this South Pacific sensation combines the finest ocean flavours, from the cleanest of waters, making it the catch of the day! Packed with Salmon, Hoki, Green Lipped Mussel and a dash of sea breeze, its like a beach vacation for your furry mates taste buds.

Delivery

Our delivery takes 1-4 business days, and our delivery team will contact you via your provided phone contact number for delivery arrangement when your order has been processed.

Delivery Charges

Orders $25 & below - $7.

Orders $25 & above - $4.50.

Free delivery for orders $60 & above.

Re-delivery Charges

There will be a $7 charges for re-delivery.

  • Last minute changes of delivery address.
  • Wrong delivery address.
  • Nobody to receive the order when delivery time slot is confirmed.

For condominium address, if our driver cannot access into the building (locked gate or stopped by the security personnel at guard house), it will be deemed as failed delivery attempt and there will be charges for redelivery.

For Frozen / Chilled Products

This applies to Fresh Frozen Dog Food and Frozen Cat Food. Due to the nature of fresh frozen food, we wish to emphasise on delivering it fresh to our dear customers.

Please take note that we're closed on every Sunday, hence there is no delivery on Sunday.

  1. All orders are processed from Monday to Friday except for weekend. 
  2. Weekend order will be processed from Monday.

Self-Collection

For self-collection, our team will notify you via your provided phone contact number when your order is ready for self-collection.

Dear valued customer,

Without prejudice, Pawpy Kisses does not recommend the repacking of pet food in view of Singapore’s Feeding Stuffs Act which prohibits the repacking of commercially-imported pet food due to:

  1. Loss of wholesomeness and freshness
  2. Risk of contamination.
    However, per the Agri-Food and Veterinary Authority (AVA) advisory notice dated 20 January 2012, repacking done for individual customers is allowed if its guidelines are followed.

In compliance with the aforesaid legislation and advisory notice, We have instituted its Repacking Policy as follows:

  1. Any warranty or guarantee on the quality or function of the pet food will be null and void for the repacked pet food.
  2. All repacked pet food is non-exchangeable and non-refundable.
  3. We will not be held responsible for any damage, refund, claim or liability whatsoever, including but not limited to illness or death arising out of or in connection with the repacked pet food.
  4. Please refer to the original packaging for the expiry date.
  5. Repacked date is only for your reference and can be found printed on each individual pack.

Please be informed that for any machine-repacked pet food:

  • Each pack is estimated to be of similar size/weight, except for the final pack which may not be the same due to the residual content.
  • Packs will be restored in original packaging as far as possible. In the event that space is constrained, repacked pet food will be stored in a separate packaging.
  • While cross-contamination is minimized as much as possible, this product is repacked in our facility where other brands of pet food are also handled.

If you would still like to opt for repacking, we charge $2 per bag repacked.

Thank you for shopping at Pawpy Kisses Pet Supplies & Services Pte Ltd.

Pet parents are strongly advised to check the item(s) purchased at the time of delivery to avoid any possible dispute. All item(s) leaving for dispatch have been checked for quality and quantity accuracy.

The Return, Exchange and Refund Policy described below only apply to online purchases made through www.pawpykisses.com.

Exchange & Return Policy

  1. We will ONLY exchange item(s) due to past its Expiry Date / Damaged Condition Upon Delivery, Delivered of Wrong Item and/or Manufacturer's Defect Item.
  2. All exchanges must be returned within 7 days of purchase in its original packaging and condition (unused and unsoiled). 
  3. We will require the original order invoice as proof of purchase from www.pawpykisses.com.
  4. Please note that the item(s) cannot be exchanged without the original tax invoice and we reserve the right not to accept the item(s).
  5. The item(s) will be inspected upon received.
  6. Frozen / Chilled products are not exchangeable / returnable due to food safety reasons.
  7. All returned item(s) must be in good condition and all original packaging (including original tax invoice) must be in place for full refund to be issued.
  8. We do not provide delivery service for any exchange or return item(s).
  9. For exchange or return of your purchase to the following address: 238 Balestier Road #01-02 Singapore 329701.

Refund Policy

  1. No refund will be issued for perishable products - food, treats, etc.
  2. No refund will be issued if the product shows signs of use.
  3. Refund is only case by case basis.
  4. Our guarantee does not cover accidental damage or wear of product caused by customer.

More Information

  1. If the item(s) is returned and/or exchanged, customer(s) is responsible for: return shipping amount – SGD$10 delivery charge/trip.
  2. All sale items (with vouchers, promo codes, promotion, and clearance) cannot be exchanged or returned.
  • We are always here to help. If you have questions, please email to info@pawpykisses.com or WhatsApp us at +65 8798 4392 (During Office Hours).

This return, exchange and refund policy were last updated on 15th March 2021.

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