Big Dog BARF Duck Frozen Raw Dog Food 250g
- Guaranteed Analysis
- Feeding Guide
- Delivery / Self-Collection
- Repacking Policy
- Exchange, Return & Refund Policy
Big Dog BARF Duck Frozen Raw Dog Food uses only the highest Australian quality, human-grade, RSPCA-approved duck. Blended together with nutritious vitamin and mineral-rich offal from Australian beef, grass-fed lamb, as well as ethically farmed Tasmanian salmon to ensure a good balance of Omega-3 essential fatty acids to your dog’s diet.
- 100% Australian Human Graded Ingredients.
- All Natural and Balanced Diet.
- Complete and Balanced by AAFCO standards for healthy growth in puppies and maintaining health in adult dogs.
Duck, finely ground duck bone & cartilage, chicken, finely ground chicken bone & cartilage, beef & lamb heart, beef & lamb liver, beef & lamb kidney, whole fish (salmon & sardines), seasonal fruits, vege & herbs (kale, spinach, broccoli, bok choy, silver beet, carrots, celery, beetroot, lettuce, cucumber, capsicum, apple, orange, pear, tomato, strawberry, ginger & parsley), ground flaxseed, whole egg, alfalfa powder, kelp powder (brown seaweed), brewers yeast, wheatgrass, live probiotics, prebiotics, garlic.
Calcium/Phosphorus Ratio: 1:0.6
Energy: 760 kJ/100g
Energy: 1900 kJ/250g
We recommend feeding adult dogs (12 months +) 2% of their body weight daily. We recommend puppies (generally 12 months and younger), pregnant and lactating dogs or working dogs 4% of their body weight daily. This is based on the nutritional content of our foods.
We recommend feeding adult cats 2-3% of their body weight daily (this is based on an average-sized 4kg cat) and kittens 4-6%.
However, our feeding guidelines are a guide and your pets metabolism, breed, size, age and activity level may affect their overall nutritional requirements. Many people wish to replace a raw meal with an appropriate serve of meaty bones for dental health which is an important part of ensuring a healthy raw fed pet. Also taking into account treats as part of the daily energy from food being provided to your pet has an impact.
The important thing to focus on ultimately is that your pet is within a healthy weight range.
It is fine for younger animals (especially puppies) to have extra fat (aka puppy fat) sub 6 months of age. As they grow into adults, it's more important to fine-tune their diet to suit a healthy weight. A healthy weight can be measured in a number of simple physical ways. Ribs shouldn't be prominent but should be able to be felt with a thin covering of fat over the top. There should be a visible abdominal tuck and when you look at your pet from above, they should have a visible waist. If the ribs can be seen, increase their daily food allowance, if they no longer have a waist and look like a log from above, decrease their daily food allowance until their waist returns.
Our delivery takes 1-4 business days, and our delivery team will contact you via your provided phone contact number for delivery arrangement when your order has been processed.
Orders $25 & below - $7.
Orders $25 & above - $4.50.
Free delivery for orders $60 & above.
There will be a $7 charges for re-delivery.
- Last minute changes of delivery address.
- Wrong delivery address.
- Nobody to receive the order when delivery time slot is confirmed.
For condominium address, if our driver cannot access into the building (locked gate or stopped by the security personnel at guard house), it will be deemed as failed delivery attempt and there will be charges for redelivery.
For Frozen / Chilled Products
This applies to Fresh Frozen Dog Food and Frozen Cat Food. Due to the nature of fresh frozen food, we wish to emphasise on delivering it fresh to our dear customers.
Please take note that we're closed on every Sunday, hence there is no delivery on Sunday.
- All orders are processed from Monday to Friday except for weekend.
- Weekend order will be processed from Monday.
For self-collection, our team will notify you via your provided phone contact number when your order is ready for self-collection.
Dear valued customer,
Without prejudice, Pawpy Kisses does not recommend the repacking of pet food in view of Singapore’s Feeding Stuffs Act which prohibits the repacking of commercially-imported pet food due to:
- Loss of wholesomeness and freshness
- Risk of contamination.
However, per the Agri-Food and Veterinary Authority (AVA) advisory notice dated 20 January 2012, repacking done for individual customers is allowed if its guidelines are followed.
In compliance with the aforesaid legislation and advisory notice, We have instituted its Repacking Policy as follows:
- Any warranty or guarantee on the quality or function of the pet food will be null and void for the repacked pet food.
- All repacked pet food is non-exchangeable and non-refundable.
- We will not be held responsible for any damage, refund, claim or liability whatsoever, including but not limited to illness or death arising out of or in connection with the repacked pet food.
- Please refer to the original packaging for the expiry date.
- Repacked date is only for your reference and can be found printed on each individual pack.
Please be informed that for any machine-repacked pet food:
- Each pack is estimated to be of similar size/weight, except for the final pack which may not be the same due to the residual content.
- Packs will be restored in original packaging as far as possible. In the event that space is constrained, repacked pet food will be stored in a separate packaging.
- While cross-contamination is minimized as much as possible, this product is repacked in our facility where other brands of pet food are also handled.
If you would still like to opt for repacking, we charge $2 per bag repacked.
Thank you for shopping at Pawpy Kisses Pet Supplies & Services Pte Ltd.
Pet parents are strongly advised to check the item(s) purchased at the time of delivery to avoid any possible dispute. All item(s) leaving for dispatch have been checked for quality and quantity accuracy.
The Return, Exchange and Refund Policy described below only apply to online purchases made through www.pawpykisses.com.
Exchange & Return Policy
- We will ONLY exchange item(s) due to past its Expiry Date / Damaged Condition Upon Delivery, Delivered of Wrong Item and/or Manufacturer's Defect Item.
- All exchanges must be returned within 7 days of purchase in its original packaging and condition (unused and unsoiled).
- We will require the original order invoice as proof of purchase from www.pawpykisses.com.
- Please note that the item(s) cannot be exchanged without the original tax invoice and we reserve the right not to accept the item(s).
- The item(s) will be inspected upon received.
- Frozen / Chilled products are not exchangeable / returnable due to food safety reasons.
- All returned item(s) must be in good condition and all original packaging (including original tax invoice) must be in place for full refund to be issued.
- We do not provide delivery service for any exchange or return item(s).
- For exchange or return of your purchase to the following address: 238 Balestier Road #01-02 Singapore 329701.
- No refund will be issued for perishable products - food, treats, etc.
- No refund will be issued if the product shows signs of use.
- Refund is only case by case basis.
- Our guarantee does not cover accidental damage or wear of product caused by customer.
- If the item(s) is returned and/or exchanged, customer(s) is responsible for: return shipping amount – SGD$10 delivery charge/trip.
- All sale items (with vouchers, promo codes, promotion, and clearance) cannot be exchanged or returned.
- We are always here to help. If you have questions, please email to firstname.lastname@example.org or WhatsApp us at +65 8798 4392 (During Office Hours).
This return, exchange and refund policy were last updated on 15th March 2021.